SALES MONKEY works with all kinds of businesses, both corporate and retail, small and large. What we’re finding with small businesses and shops is a basic misunderstanding of the sales process and how it must fit into their businesses. Another name for “florist” is “flower shop” and a shop sells products. Most shops spend lots of time displaying their wares and not enough time working on the “customer experience” and the sales process, which should pro-actively focus on customers leaving the shop with the products that are displayed within. Here’s an interesting article that looks at the cycle industry and their approach to retail shopping.
If you’d like to chat to us about how to revolutionise the retail experience in your shop or business and most importantly, how to significantly raise your (retail) sales, call us or email us and we’ll set up a friendly and free consultation for you.